Privacy Policy

Last updated: 2026-05-09

Cruces New Homes respects your privacy. This policy explains what we collect, how we use it, and your rights.

What we collect

• Contact info: name, phone number, email if you fill out a form on this site.
• Buying preferences: timeframe, budget, bedroom count, motivation, if you share them.
• Site usage: pages visited and clicks, via cookies and pixels (Meta Pixel).

How we use it

• To call or text you about your home search.
• To match you with the right Las Cruces builders.
• To improve our ads and content.
• We do not sell your personal information.

SMS / text messaging

What you're agreeing to. When you submit your phone number through any form on this site, you expressly consent to receive recurring automated promotional and informational text messages and phone calls (including from automated systems and AI assistants) from Cruces New Homes at the phone number you provided. Consent is not a condition of any purchase.

Frequency. Approximately up to 10 messages per month, depending on your interaction with our service.

Message and data rates may apply. Standard rates from your wireless carrier may be charged for each message you send or receive. Cruces New Homes is not responsible for those carrier charges.

How to opt out. Reply STOP to any text message at any time. We will send one confirmation message and will not message you again from that number unless you reply START.

How to get help. Reply HELP to any text, or contact us at contact@mannypatino.com or (575) 520-7604.

Your phone number is not sold or shared. Your mobile information will not be shared with third parties or affiliates for their marketing or promotional purposes. We never sell, lease, rent, or share your phone number with anyone for advertising. Phone numbers are used only for our own communications with you about your home search and are processed by our internal vendors (CRM and SMS provider) solely to deliver our service.

Our full SMS terms are detailed in our Terms of Service.

Cookies and pixels

We use the Meta Pixel and the Meta Conversions API to measure ad performance and show you relevant ads. You can opt out via your Meta ad preferences and your browser cookie settings.

Data we share

• With our internal CRM (HubSpot) so our agent can follow up with you.
• With Meta (Facebook) for ad measurement only — hashed contact info via the Conversions API. Meta does not receive your phone number for SMS.
• With Twilio (our SMS delivery vendor) only to deliver the messages we send to you.
• With our New Home Expert agent, when you ask us to connect you.
• We do not sell, rent, or share your phone number, email, or contact information with third parties for their advertising or marketing.

Your rights

You can request a copy of your data, or ask us to delete it, by emailing contact@mannypatino.com. We respond within 30 days.

Data deletion

To delete your data, email contact@mannypatino.com with the subject "Data Deletion Request" and the phone number or email you used. We confirm deletion within 30 days.

Contact

Questions about this policy?
Email: contact@mannypatino.com
Phone: (575) 520-7604